Firefox may report that the Adobe Reader plug-in needs updating - just click on the grey icon to open the PDF. Firefox is available from the Start menu > All Programs > Central Software folder > Browsers folder > Firefox 24.0 (or later versions). Depending on your new setting the PDF should open, either inside the browser or, if you selected Open PDF outside the browser, a new Adobe Reader window should open, this time outside the browser with all the content displayed.Ģ. Then close down Adobe Reader so that the setting change takes effect. Open Adobe Reader, go to Edit > Preferences > Internet and either tick, or untick, “Display PDF in browser”.
There are several other remedies to try listed below.ġ. Try right-clicking the link to the file and open it in another tab or another application like Adobe Acrobat DC Reader. When trying to view e-journal articles or files on Blackboard Learn, or from other sources, some files may open inside a browser window but display as a blank, or grey space, or the file may not finish downloading.
